Refunds & Cancellations

Our Cancellation Policy

At TravelHappy, we understand that travel plans can change. We're committed to making refunds and cancellations as straightforward as possible.

Hotel Bookings

Refund eligibility depends on the cancellation policy set by the hotel at the time of booking:

• •Free Cancellation: Hotels allowing free cancellation typically offer full refunds if cancelled within the specified window (usually 7-14 days before arrival).
• •Non-Refundable: Non-refundable rates cannot be cancelled for a refund, though some properties may allow changes.
• •Flexible Rates: These may allow cancellation with partial or full refund depending on the booking terms.

Flight Bookings

Flight refund policies vary by airline and ticket type. Most airlines allow free cancellation within 24 hours of booking, or changes up to the flight date depending on the fare class. Please review the specific airline's policy at checkout.

How to Request a Cancellation

1. 1.Log in to your TravelHappy account and navigate to "My Trips"
2. 2.Select the booking you wish to cancel
3. 3.Click "Request Cancellation" and follow the prompts
4. 4.You'll receive confirmation and details about any refund eligibility

Refund Timelines

If your cancellation is eligible for a refund:

• •Refunds are typically processed within 5-10 business days
• •Credit card refunds may take an additional 1-3 business days to appear depending on your bank
• •You'll receive email confirmation with tracking details

Special Circumstances

In cases of natural disasters, pandemics, travel restrictions, or other extraordinary events, we work directly with our hotel and airline partners to provide maximum flexibility. Contact our support team for assistance.